Pods People Ltd - Perfect People for Perfect Placement

Profile

French native speaker with fluent written and spoken English and basic German, I possess a proven ability of successful sales, business development as well as management.

Employment Experience

September 2007- March 2008

current: Export Team Leader in the export department of an internationally recognized luxury fabrics and wall coverings company

Achievements:
Successfully recruiting, training and managing people to provide a high level of customer service to my own standards.
Involved in different projects which aimed at cutting costs (order processing…)
Put in place different methods to cut down the unnecessary workload as well as improving the service offered to customers.

Responsibilities - Lead, motivate, coach, guide and support six administrators to give every customer a great service; balancing quality, cost and time.

September 2007 – February 2008: Export Administrator

Responsibilities – to ensure customer satisfaction by receiving and processing all incoming queries from export customers promptly and efficiently

January 2005 – July 2007: Anglepoise Ltd, Portsmouth, UK

October 2005 - July 2007: Bilingual Sales Executive and managing two students in the export department of Anglepoise Ltd, pioneers of the articulated desk light in 1934.

Achievements:
Consistently achieved and exceeded significant sales growth; from January 2005, Export Sales grew from 5% to 30% of annual turnover. Successfully organised trade fairs in the UK and France.

Responsibilities -
Managing and training
Organisation of exhibitions – ‘Maison et Objet’ and 100% Design
Sales and transport
Website development

January 2005 – July 2005: Anglepoise Ltd, Portsmouth, UK
Trainee as a Sales Executive in the export department of Anglepoise Ltd

November 2003 – May 2004: Marks Tey Hotel, Colchester, UK
Waiter in a luxury 4-star Hotel.

May 2002 – July 2002: Alfred Ernst & Co. KG, Hamburg, Germany
Three months placement to improve German skills within a forwarding agency.

Education

September 2004 - September 2005:
TS+ specialised in International Trade and Advertising (equivalent to a degree)
Grade: Distinction

September 2001 – July 2003:
BTS International Trade (equivalent to BTEC Higher National Diploma)
Grade: Merit

September 1998 – July 2001:
Baccalauréat specialised in Arts and Languages (equivalent to A Levels)
Grade: Pass

Skills

Languages: native French and French sign language, fluent written and spoken English, basic German

Computer skills: Advanced Microsoft Office, Google Adwords, Google Analytics, SAGE, ACT, Novell Groupwise as well in-house systems.
Basic Golive, Livemotion, Photoshop, InDesign, Illustrator.

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